360 Ventures ("360 Ventures," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.360venturesllc.io or engage our services.

1. Information We Collect

Information You Provide Directly

• Contact Information: Name, email address, phone number, company name.
• Communications: Messages, inquiries, and feedback submitted via forms, email, or phone.
• Service Information: Details about your business, workflows, and automation needs shared during strategy calls or onboarding.
• Booking Information: Appointment scheduling data collected through our booking platform.

Information Collected Automatically

• Usage Data: Pages visited, time spent on site, links clicked, browser type, device type, and IP address.
• Cookies & Tracking Technologies: See our Cookie Policy for full details.
• Log Data: Server logs including access times, error logs, and referring URLs.

Information from Third Parties

• Data from marketing and analytics platforms we use (e.g., Google Analytics).
• Information from CRM and scheduling tools integrated into our workflow.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and deliver our services.
• Send SMS and email communications you have consented to receive.
• Schedule and conduct strategy calls and onboarding sessions.
• Improve our website, services, and client experience.
• Send service-related updates, invoices, and project communications.
• Comply with legal obligations and enforce our agreements.
• Analyze website usage to enhance performance and usability.
• Prevent fraud and maintain the security of our systems.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website and delivering our services (e.g., CRM software, booking tools, email platforms). These vendors are contractually bound to protect your data and use it only as directed by us.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
• Legal Requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymize it securely.

5. Data Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit (TLS/HTTPS), access controls, and secure data storage practices. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your state of residence, you may have the following rights under applicable U.S. privacy laws:

• Right to Know: Request information about the categories and specific pieces of personal data we have collected about you.
• Right to Access: Obtain a copy of the personal data we hold about you.
• Right to Correction: Request that we correct inaccurate or incomplete information.
• Right to Deletion: Request deletion of your personal data, subject to certain exceptions.
• Right to Opt-Out of Sale: We do not sell personal data. This right is not applicable.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
• Right to Opt-Out of SMS: Reply STOP to any SMS message to unsubscribe at any time.

To exercise any of these rights, contact us at [email protected] or call 707-415-4156. We will respond to verified requests within 45 days.

7. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 16, we will delete it promptly. If you believe a child has provided us with personal information, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, right to delete, right to opt-out of the sale or sharing of personal information, right to correct, and right to limit the use of sensitive personal information. To submit a request, email [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last Updated" date above and, where appropriate, by notifying you via email or website notice. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

For questions, concerns, or to exercise your privacy rights:
📱 707-415-4156
✉️ [email protected]
🌐 www.360venturesllc.io

These Terms of Service ("Terms") govern your access to and use of the website located at www.360venturesllc.io and all services provided by 360 Ventures ("Company," "we," "us," or "our"). By accessing our website or engaging our services, you agree to be bound by these Terms.

1. Services

360 Ventures provides AI automation consulting, workflow automation design, AI chatbot development, CRM automation, systems integration, and related digital services ("Services"). All Services are custom-scoped and project-based. Specific deliverables, timelines, and terms are agreed upon in a separate written Statement of Work or Service Agreement signed by both parties.

2. Free Strategy Calls

360 Ventures offers complimentary 30-minute strategy calls with no obligation. During these calls, we assess your business needs and present a customized strategy. No payment information is required for a strategy call. Booking a strategy call does not create a binding service agreement.

3. Service Agreements & Payment

• All paid engagements are documented in a written Service Agreement or Statement of Work signed by both parties.
• Pricing is custom-quoted per project based on scope, complexity, and timeline discussed during the strategy call.
• Payment terms, milestones, and invoice schedules will be specified in the applicable Service Agreement.
• All fees are quoted and payable in U.S. Dollars (USD).
• Late payments may incur interest at the maximum rate permitted by applicable law.

4. Intellectual Property

Our Property

All content on our website — including text, graphics, logos, code, and design — is owned by or licensed to 360 Ventures and is protected by applicable U.S. copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

Client Work Product

Upon full payment, clients receive the agreed-upon deliverables as outlined in their Service Agreement. Unless otherwise specified, the underlying tools, frameworks, templates, and methodologies developed by 360 Ventures remain our proprietary property.

5. Client Responsibilities

To enable successful delivery of Services, clients agree to:

• Provide timely access to required systems, credentials, and information.
• Assign a designated point of contact for the engagement.
• Provide feedback and approvals within agreed timelines.
• Ensure they have legal authority to share any data or systems access provided to us.

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 360 VENTURES LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING FROM YOUR USE OF OR INABILITY TO USE OUR SERVICES OR WEBSITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the total amount paid by you to 360 Ventures in the three (3) months immediately preceding the claim.

7. Disclaimer of Warranties

OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that our website will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Confidentiality

Both parties agree to keep confidential all non-public information shared during the engagement ("Confidential Information"). This obligation survives termination of the engagement for a period of three (3) years. Confidential Information does not include information that is publicly known, independently developed, or rightfully obtained from a third party without restriction.

9. Termination

Either party may terminate a Service Agreement as specified in that agreement. Upon termination, you remain responsible for payment for all Services rendered through the termination date. We reserve the right to terminate or restrict access to our website at our sole discretion without notice.

10. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of laws provisions. Any disputes arising under these Terms shall first be submitted to good-faith mediation. If mediation is unsuccessful, disputes shall be resolved by binding arbitration in Wyoming under the rules of the American Arbitration Association. Each party waives the right to a jury trial and to participate in class action proceedings.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via website notice or email. Your continued use of our website or services after such changes constitutes your acceptance of the updated Terms.

12. Contact

For questions regarding these Terms:
✉️ [email protected] · 📱 7074154156

1. Program Description

360 Ventures ("we," "us," "our") operates an SMS messaging program to communicate with clients, prospects, and individuals who have opted in to receive SMS communications. SMS messages may be sent from the number 7074154156.

We use SMS messaging for the following purposes:

• Responding to inquiries submitted through our website or contact form.
• Confirming, reminding, and following up on strategy call appointments.
• Sending project updates, onboarding communications, and service-related information.
• Sharing relevant information about our AI automation services when you have requested it.

2. How to Opt In

You may opt in to receive SMS messages from 360 Ventures by:

• Checking the SMS consent checkbox on our Contact Us form or booking form.
• Texting JOIN or START to 707-415-4156.
• Verbally consenting during a strategy call and confirming in writing.

By opting in, you confirm you are the mobile account holder or have the account holder's permission, and that you are 18 years of age or older.

Consent to receive SMS is never required as a condition of purchase or service.

3. Message Frequency

Message frequency varies based on your engagement with our services. During active projects or inquiry follow-ups, you may receive up to 4–8 messages per month. You will not receive unsolicited promotional bulk messages.

4. How to Opt Out (STOP)

You may opt out of receiving SMS messages at any time by:

• Replying STOP to any SMS message from us.
• Texting STOP to 707-415-4156.
• Emailing your opt-out request to [email protected].
• Calling us at 707-415-4156.

After opting out, you will receive a final confirmation message and no further SMS messages will be sent, except as required by law. Opting out of SMS does not affect other communications such as email or phone calls unless you separately request those to stop.

5. Help Command

To receive help, text HELP to 707-415-4156. You will receive a reply containing our contact information and instructions on how to opt out.

6. Message and Data Rates

Message and data rates may apply. Standard carrier messaging rates apply to all SMS messages sent to or from our number. Contact your mobile carrier if you have questions about your messaging plan or applicable charges.

7. Supported Carriers

Our SMS program is supported by most major U.S. wireless carriers including AT&T, T-Mobile, Verizon, Sprint, and others. However, supported carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed and may vary by carrier, device, and network conditions.

8. A2P 10DLC Registration

360 Ventures is registered with the major U.S. wireless carriers under the A2P (Application-to-Person) 10DLC (10-Digit Long Code) framework as required by the CTIA and carrier compliance requirements. Our messages are sent using a registered brand and campaign to ensure deliverability and compliance.

Field	Details
Brand Name	360 Ventures
Messaging Number	707-415-4156
Number Type	10DLC (10-Digit Long Code)
Campaign Type	Business / Customer Care
Use Case	Customer inquiry responses, appointment reminders, service communications
Opt-In Method	Website form, verbal consent, keyword opt-in (START/JOIN)
Opt-Out Keyword	STOP
Help Keyword	HELP

9. Privacy of SMS Data

Phone numbers and SMS consent records collected through our opt-in processes are subject to our Privacy Policy. We do not sell or share your phone number with third-party marketers. Phone numbers are used solely for the SMS program described in these Terms.

10. Contact for SMS Support

For any questions, concerns, or to request opt-out:
📱 Text HELP to 707-415-4156
✉️ [email protected]
📞 Call 707-415-4156

This Cookie Policy explains how 360 Ventures uses cookies and similar tracking technologies when you visit our website www.360venturesllc.io.

1. What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They help the website remember your preferences and actions over time. Cookies may be "session cookies" (deleted when you close your browser) or "persistent cookies" (which remain until they expire or you delete them).

2. Types of Cookies We Use

Category	Purpose	Examples
Essential	Required for the website to function. Cannot be disabled.	Session state, form submissions, security tokens
Analytics	Help us understand how visitors interact with our site so we can improve it.	Google Analytics (_ga, _gid)
Functional	Remember your preferences to improve your experience.	Language preferences, region settings
Marketing	Used to deliver relevant ads and track campaign effectiveness.	Google Ads, Meta Pixel (if applicable)

3. Third-Party Cookies

Third-party services embedded in our website — such as booking widgets, analytics tools, and social media buttons — may set their own cookies. We do not control these cookies. Please review the privacy policies of these third parties for more information.

4. How to Manage Cookies

You can control and manage cookies in several ways:

• Browser Settings: Most browsers allow you to refuse or delete cookies. Instructions vary by browser — check your browser's "Help" menu or visit www.allaboutcookies.org.
• Opt-Out Tools: You can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout.
• Do Not Track: We honor "Do Not Track" signals from browsers where technically feasible.

Please note that disabling certain cookies may affect the functionality of our website.

5. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. Updated policies will be posted on this page with a revised date.

6. Contact

Questions about our use of cookies? Contact us at [email protected].

360 Ventures provides custom AI automation services. Because our work is tailored specifically to each client's business, our refund policy reflects the nature of bespoke professional services.

1. Custom Project Services

All service engagements are governed by a signed Service Agreement that includes specific payment milestones, deliverables, and terms. The following general principles apply:

Deposits & Initial Payments

Deposits or initial payments made to commence a project are non-refundable once work has commenced. These payments cover discovery, strategy, planning, and initial design work performed by our team.

Milestone Payments

Payments tied to completed milestones are non-refundable once the milestone deliverable has been provided to the client and approved (or deemed approved by non-response within the agreed review period).

Work in Progress

If you choose to cancel a project mid-engagement, you are responsible for payment of all work completed through the cancellation date, billed at the agreed project rate. We will provide a written summary of completed deliverables at the time of cancellation.

2. Satisfaction Guarantee

We are committed to delivering work that meets the agreed-upon specifications. If you believe a deliverable does not meet the scope outlined in your Service Agreement, please notify us in writing within 7 business days of delivery. We will work with you in good faith to revise and correct the deliverable at no additional cost. This revision right does not constitute a right to a refund.

3. Exceptional Circumstances

360 Ventures may consider partial or full refunds in exceptional circumstances, including:

• Failure to initiate any work within 14 days of receiving an initial payment (in which case the deposit may be refunded in full).
• Mutual written agreement to cancel an engagement before substantive work has begun.

All refund requests under exceptional circumstances must be submitted in writing to [email protected] within 14 days of the triggering event. Refund decisions are made at the sole discretion of 360 Ventures.

4. Chargebacks

If a chargeback or payment dispute is initiated against a legitimate invoice, we reserve the right to suspend all services and engage legal counsel to recover the disputed amount plus any associated fees. We encourage clients to contact us directly to resolve billing concerns before initiating a chargeback.

5. How to Request a Refund

To submit a refund request or billing concern:
✉️ [email protected]
📱 707-415-4156
Please include your name, company, project details, and the reason for your request.

6. Changes to This Policy

This Refund Policy applies to all new engagements. Changes to this policy will not affect existing signed Service Agreements. We will post updates on this page with a revised date.